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1. General Introduction

The following General Terms and Conditions govern the offer and sale of products on the ambitonti.it Website, including the commercial practices and the discipline established by D.Lgs. 6 September 2005 n. 206 (Consumer Code) and subsequent amendments, govern the contract entered into on the following website Ambitonti.it, for the purchase of the products of the same, illustrated therein, and prevail over any other agreement not expressly agreed in writing. Access to the Website is free to users and does not involve a purchase constraint. User registration is mandatory to purchase through a special form. Sending the order will accept these General Sales Rules and Privacy Policy. The applicable Sales Conditions are those applicable at the time of order execution. The Company Bitonti (hereinafter referred to as "the Seller") reserves the right at any time to modify these Terms of Sale by publishing a new version thereof on this Website, therefore we ask our customers to always read the information before each purchase.


2. Responsibility

The Bitonti Company is not liable for any direct or indirect loss or loss arising from the sale of goods and services offered in the catalog published on the Ambitonti.it Website, also for delayed and / or missing delivery of the product, or for the correspondence of the goods to the specifications published on the Website, or any other fact not directly attributable to the Bitonti Company.


3. Orders

All the products offered by the Bitonti Company are presented in the catalog published on the ambitonti.it Website. Because the availability of the product is changed in real time according to the orders received, both on line and off line, Azienda Bitonti does not guarantee the certainty of assigning the ordered goods.

Orders are accepted solely and exclusively in writing, either by e-mail or via the Internet. The customer who sends the order via the Internet will receive, at the end of the procedure, a confirmation of the order by e-mail (e-mail), with the relevant order number; In the event of non-acceptance of the Order, Seller agrees to timely communicate to the Customer.

Orders will be processed as soon as received and in any case not later than 5 working days after payment of the goods.

The merchandise can be ordered by using the shopping cart inside the Online Shop section of the Website ambitonti.it, through the Contacts section, or by telephone. All orders are payable in Euros, taxes and mandatory contributions included.


4. Payments

At the time of purchase, Customer may choose to pay via PayPal, Credit Card and Bank Transfer.

For PayPal payment, the customer will automatically be redirected to the PayPal Internet Site. Transactions will take place in Secure Encrypted Secure Sockets Layer 3.0 (SSL) or later versions. This protocol protects the integrity of its data when transferring to PayPal servers, using a 168-bit encryption key (the maximum available on the market). More information at www.paypal.com. All payment platforms used directly manage the data entered on their Website to make payment; ambitonti.it does not collect any credit card information that is used, or about the PayPal payment form access codes. This information is collected directly from the third party systems used.

In the case of payment by bank transfer, the Customer shall pay the payment according to the instructions given to him on the Website and in the automatic e-mail with which the order is received. The purchased goods will be shipped to the customer only after the actual receipt of the transfer.

The reason for the transfer is to indicate the order number, which is given in the above-mentioned e-mail order receipt.

The Customer is required to send a copy of the payment by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. within two business days of receipt of the order confirmation. If within this period the Seller will not receive a copy of the payment, it will cancel the order.


  • Any bank charges will be charged exclusively to the Customer (also in the event of a refund).
  • The payment communications and the data communicated by the Customer when this is done take place on special protected lines and with all the guarantees provided by the use of the security protocols provided by the payment circuits.


5. Prices

All prices of the products included on the Website are understood to include VAT prices. Prices can be changed at any time without prior notice.


6. Shipment and Return

The shipment of the goods is carried out by the Seller, unless the Customer decides to provide the same for his own account. Shipping costs are in any case incurred by the Customer and are expressly stated at the time of execution of the order.

However, these special rules may be an exception to the promotional sales promotions, which will be detailed from time to time on the web site ambitonti.it.

The delivery of the item (s) will be packaged according to the "delivery to the road plan", then directly on the street plan; such service does not include delivery to Customer's plan.

Delivery times may vary from a minimum of 3 working days to a maximum of 15 and will in no case exceed the deadlines provided by Art. 6 of Legislative Decree no. 185 of 1999. The customer can check the shipment tracking directly on the courier's website.

No liability can be charged to the Seller in case of delays in ordering or delivering the ordered goods.

At the time of delivery of the goods by the courier, the Customer is required to check:

  • that the number of deliveries corresponds to the number indicated on the invoice;
  • that the packaging is intact, not damaged, neither wet nor otherwise altered.

In any case, it is advisable to receive the delivery of the "Appropriate Withdrawal" on the accompanying document.

From the moment of delivery to the Vector the Seller is exempt from any liability to the Customer for loss, alteration or failure of the goods being transported, for damage or alteration of the packaging.

If the ordered merchandise is refused, the customer will be charged the shipping and return costs.

Shipment will be effected via Corriere Espresso. Shipping costs will be calculated based on weight and destination.


7. Right of withdrawal

Pursuant to Article 5 of Legislative Decree 185 of 1999, the customer has the possibility to withdraw from the contract / order placed on the Internet without any penalties and without any need to give any explanation, subject to the following conditions.

In order to exercise the right of withdrawal, the Customer must send a written notice by registered mail to: Azienda Agricola Bitonti Pietro - via Cavour n. 83, 75013 Ferrandina (Mt), Italy. Because the right of withdrawal is validly exercised, the purchased products must be returned intact, unused, in their original packaging, with original not removed labels and with attached tax documents. The packaging of the Products must be accurate in order to protect the original envelopes from damage, writing or labeling. All items and accessories must be returned together with their original box, which is considered to be an integral part of the product and must not have been damaged and / or altered in any way.

The effectiveness of the withdrawal is subject to verification of the conditions of the Products returned by the Bitonti Company. If the right of withdrawal has been validly exercised in accordance with the above provisions, the Bitonti Company will refund the price paid for the purchase, deducted all shipping and transport costs by bank transfer (or other form of payment) within 30 days after receiving the returned products. The Bitonto Company will not accept the returned goods if the Return does not comply with all the terms and conditions of the Return Policy. In such cases, the goods will be returned to the sender at the original shipping address.




    Via Cavour, 83
    75013 Ferrandina (MT)
    +39 0835 55 63 47